1. Operator and acceptance
These terms apply to the website and online services operated by Luxe Prime Ventures Llc, 677 North Washington Boulevard, Suite 26, Sarasota, Florida 34236, United States. By using an account, submitting an order or continuing to use an online service after being shown these terms, you agree to them. If you use the services for an organization, you confirm that you are authorized to act for it.
2. Accounts and security
Provide accurate information, keep credentials and authentication devices secure, and notify us promptly of suspected unauthorized access. You are responsible for activity performed through your account by you or a person you authorize. We may require identity, authority, payment or fraud checks before enabling an account or transaction.
3. Acceptable use
Do not misuse the site, attempt unauthorized access, probe or disrupt systems, upload malicious material, infringe rights, impersonate another person, circumvent security controls, scrape protected content or use the services unlawfully. Authorized security testing requires our prior written permission and an agreed scope.
4. Hardware Shop orders
Product listings are invitations to place an order and may change with supplier availability, specifications, manufacturer programs and pricing. An order is accepted only when we send an acceptance or shipment confirmation. We may correct an evident error, request additional information, reject or cancel an order, or limit quantities. If we cancel after collecting payment, we will release the authorization or issue the applicable refund.
Freight, oversized, special-order, configured, installed and project-procured items may require an approved shipping quotation, supplier confirmation or separate agreement before acceptance.
5. Price, payment and tax
Prices are shown in United States dollars unless stated otherwise. Checkout displays the product subtotal, shipping charges and taxes collected by us before payment. You authorize the selected payment provider to process the transaction and represent that you may use the payment method. You remain responsible for charges or taxes that checkout expressly identifies as payable by the recipient.
6. Delivery, cancellation and returns
Delivery estimates are not guaranteed unless expressly agreed in writing. Shipping, inspection, cancellation, return and refund rules are set out in our Shipping & Return Policy, which forms part of these terms. Mandatory consumer rights continue to apply.
7. Professional services and projects
Software, applications, engineering, cybersecurity, network, data-center, blockchain, installation, managed-service and advisory engagements require the applicable quotation, statement of work or contract. Scope, assumptions, customer responsibilities, fees, ownership, acceptance, warranties, service levels, confidentiality and remedies are governed by that agreement.
8. Third-party products and services
Hardware, software, cloud, payment, logistics and other third-party products may be governed by manufacturer or provider terms, licenses and warranties. Their names and trademarks belong to their owners. Luxe Prime does not control third-party availability, policies or systems, and an authorized reseller or partner status does not make the third party responsible for Luxe Prime obligations.
9. Intellectual property
Luxe Prime and its licensors retain rights in the site, branding, software, documentation and content except where a signed agreement states otherwise. We grant you a limited, revocable, non-transferable right to use the public site and your authorized account for their intended business purpose. Do not reproduce, resell or create derivative commercial materials without permission.
10. Availability and warranties
We work to maintain accurate and secure online services, but public content and account features may be interrupted, changed or withdrawn. To the fullest extent permitted by law, the public site is provided “as is” and “as available.” Product warranties, service commitments and remedies are those expressly provided by applicable law, the manufacturer or the governing written agreement.
11. Liability
Nothing in these terms excludes liability that cannot lawfully be excluded. To the fullest extent permitted by law, Luxe Prime is not liable for indirect, incidental, special or consequential loss arising solely from use of the public site. Liability for paid products and services is governed by the applicable order, written agreement and law.
12. Suspension and termination
We may restrict or suspend access when reasonably necessary to address security, fraud, unlawful use, material breach, non-payment or harm to users or systems. You may stop using the public site at any time. Provisions that by their nature should continue—including payment, ownership, confidentiality, disclaimers and liability terms—survive termination.
13. Governing law and mandatory rights
Unless a signed agreement states otherwise, these terms are governed by Florida law, without regard to conflict-of-law rules. Courts with jurisdiction in Sarasota County, Florida may hear disputes, subject to any mandatory consumer forum or right that cannot be waived. Nothing in these terms limits non-waivable rights in the customer’s place of residence or purchase.
14. Changes and contact
We may update these terms when our services, law or operations change. The revised version applies from its posted effective date and additional notice will be provided where required. Questions may be sent to admin@luxeprime.net.